July 5, 2022

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Pa. attorney general sues Allentown home improvement company

2 min read

The condition legal professional general’s business has filed go well with in opposition to an Allentown house enhancement enterprise, accusing it of misleading, superior-strain product sales practices.

Curtis Complete Support, Inc., took benefit of customers — numerous of whom were elderly and lived on your own — by employing deceptive methods to trick them into spending for pointless work, Lawyer Normal Josh Shapiro explained in a information release.

The match names the enterprise and two employees, manager Richard Cost and area supervisor Matthew Value.

“Curtis Total Support flat out lied to Pennsylvanians,” Shapiro explained. “They misinformed buyers about their right to cancel contracts and in some cases, refused cancellation outright. They utilized negative information and facts, partial info, and filthy tips to pad their payments at the price of more mature Pennsylvanians.”

The go well with charges that the enterprise suggested consumers purchase products that had been unnecessary and in some circumstances inappropriate for the customer’s residence. Some clients have been requested to signal incomplete invoices that were afterwards stuffed out or altered by a Curtis personnel, the accommodate claims, while consumers who tried to terminate contracts were being often refused, and in some circumstances threatened with lawsuits.

The Rates allegedly applied superior-force and scare strategies to convince clients their wellbeing and basic safety ended up at risk if they did not make advisable purchases and insisted on beginning get the job done immediately to discourage second viewpoints.

Prospects had been supplied the perception that they ended up using out a personal loan for residence advancement services in a specified amount of money, only to afterwards learn they had signed up for a credit rating card and were being dependable for buys in excessive of the amount of money verbally agreed to, the go well with prices.

Shapiro’s news release cited the scenario of Kathy Reither of Northampton County, who termed Curtis Overall Provider two days in advance of Xmas when her furnace was obtaining trouble. “Curtis Whole Support created all these claims,” Reither explained. “All these issues that have been completely wrong with my furnace, that if he even attempted to clean my furnace it was heading to crumble. All lies.”

People who imagine they or loved ones customers may possibly have been victims of deceptive practices by Curtis Complete Service can file a criticism on the internet with the Bureau of Consumer Protection, e mail [email protected] or simply call 800-441-2555.

Shoppers are also urged to inquire elderly family customers if they had a unfavorable experience with Curtis Full Company and report any these grievances to the Office of Legal professional General’s Bureau of Purchaser Defense.

Contractors who have information and facts relating to the alleged small business techniques of this corporation should also make contact with the bureau, Shapiro stated. The suit was submitted in Lehigh County Courtroom by deputy attorneys basic Melissa Kaplan and Shawn Bachman.

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